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Update: March 31, 2020
To customers of water services
Water is indispensable in our daily lives. For the following cases, please contact Customer Center of the Chiba Prefectural Waterworks Bureau by phone 3 or 4 days in advance.
Customers can pay the bill in 2 ways as described below.
A bill, or Payment Notice, is issued once every two months. Payment can be made at a bank, a post office, the Waterworks Bureau's office, or a convenience store.
If you miss a payment due date, you will not be able to make the payment at the aforementioned establishments. First, please contact Customer Center of the Chiba Prefectural Waterworks Bureau.
You can apply for this bank transfer payment method at the window of your financial institution or post office. The Waterworks Bureau's offices, conveniently located throughout Chiba Prefecture, also accept the application.
You simply need to fill out an application form provided at the financial institution or post office. If you prefer to receive the application form by mail directly from the Bureau, please contact Customer Center of the Chiba Prefectural Waterworks Bureau.
Customer Center of the Chiba Prefectural Waterworks Bureau
Weekdays 8:45 - 18:00
Saturdays 8:45 - 17:00
※The center is closed on Sundays, national holidays, and New Year holiday seasons (12/29-1/3).
When you are unable to contact us by PHS, Fax, or calling the left telephone number, you may dial a special number for customer services.
If you are unable to call via PHS or the above phone number, please contact
You can now pay your water rates, etc. by using your smartphone to scan the barcode printed on the payment slip (the same slip used to pay at the convenience store).
Therefore, there is no need to go out to prepare cash or make the payment, thus reducing constraints of time and place and improving convenience.
You can charge from your bank account using the LINE application, and then make the payment from your LINE Pay balance.
Upper limit: Up to 49,999 yen per payment slip
You can pay directly using a bank account registered with the PayB application.
Upper limit: Up to 300,000 yen per day
Note: For both (1) and (2) above, the valid period for each payment slip is the same as the period that applies when paying at the convenience store, etc.
January 6, 2020 (Monday)