千葉県Chiba Prefectural Government

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Foreign Languages > About the New Coronavirus

Update:February 19, 2020

About the New Coronavirus 

What is the New Coronavirus?

It is a type of virus that is characterized by fever, throat pain, a long period of coughing (around 1 week), and strong lethargy.

The time until onset from infection can take from 1 to 12.5 days (generally 5 to 6 days).

Things to Consider Before Consultation or Visiting Medical Institution

  • Take off from work and school and avoid going out if signs of the virus, such as fever, appear
  • Record your body temperature daily if signs of the virus, such as fever, appear

Coronavirus Consultation

Please call a Consultation Center for Persons Returning to Japan/Those With Contact with Infected if any of the below apply to you.

  • If symptoms of the virus such as a fever of 37.5℃ or more continue for four days or longer including those taking fever lowering medication.
  • If you feel strong lethargy or struggle to breathe

Since the type of people listed below are easily affected by the virus, please call a Consultation Center for Persons Returning to Japan/Those With Contact with  if the above listed symptoms continue for two days or longer.

  • Elderly
  • Those with underlying illnesses, such as diabetes, heart issues, respiratory problems (such as COPD) and those undergoing dialysis
  • Those taking immunosuppressants or undergoing cancer treatment such as chemotherapy
To Pregnant Women

Since pregnant women are similarly affected by the virus as those listed above, please call a Consultation Center as soon as possible.

Those with Children

As there is no information that children are particularly sensitive to the virus, follow standard procedure in responding to the virus.

 Other Information

As the vast majority of flu cases are for diseases other than coronavirus, follow standard procedure and visit your family doctor as you would with any other flu like illness if you are feeling ill.

 Telephone Consultation for Information Regarding the Coronavirus 

Telephone Consultation (Call Center)(Japanese only)

Information about the disease, as well as prevention, how to respond if you notice worrying signs, etc.

Persons Returning to Japan/Those With Contact with Infected(Japanese only)

Information on whether medical attention is required for those with fever or respiratory issues.

Japan Vistor Hotline( External link )

The Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Support is available in English, Chinese, and Korean.

TEL:050-3816-2787

Japan Visitor Hotline(PDF:497KB)

To Redidents of the Prefecture

There is no need for excessive worry. Wear a mask, wash your hands regularly, and follow standard disease prevention protocol.

Things to Take Special Care of in your Daily Life

  • It is of utmost importance to wash your hands. Take special care to wash your hands with soap or disinfectants after returning home, before and after cooking and before eating.
  • Practice cough etiquette. If you cover your mouth with just your hand when you cough, the virus can spread through objects which you touched with that hand, such as doorknobs.
  • Practice extra caution, such as avoiding crowded areas, if you have a chronic illness or are elderly.

Basic measures against infectious disease(PDF:1,070KB)(Prime Ministor's Office of Japan)

In order not to transmit viruses to others.(Coughing manners(PDF:1,028KB), Washing hands(PDF:982KB)) (Prime Ministor's Office of Japan) 

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