千葉県Chiba Prefectural Government

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Foreign Languages > About the New Coronavirus

Update:May 12, 2020

About the New Coronavirus 

What is the New Coronavirus?

It is a type of virus that is characterized by fever, throat pain, a long period of coughing (around 1 week), and strong lethargy.

The time until onset from infection can take from 1 to 12.5 days (generally 5 to 6 days).

Things to Consider Before Consultation or Visiting Medical Institution

  • Take off from work and school and avoid going out if signs of the virus, such as fever, appear
  • Record your body temperature daily if signs of the virus, such as fever, appear
  • If you have any underlying conditions and see changes in your symptoms or are concerned you may be sick with something other than coronavirus, please see your family physician first.

Coronavirus Consultation 

Please consult with the center if any of the below points apply to you. Consultations are also available if the below points do not apply to you.

  • Trouble breathing, strong lethargy, or high fever
  • If you are a high risk person(※)with fever, cough or other comparatively light cold symptoms

  (※)If you are elderly, suffer from any underlying conditions such as diabetes, cardiac insufficiency, and COPD or if you are undergoing dialysis or are taking any immunosuppressive drugs such as cancer medication

  • Someone other than those listed above with continuing light cold symptoms such as fever or cough

Inquire immediately if symptoms persist for 4 days or longer. Symptoms vary from person to person, so if you think you have strong symptoms do not hesitate to consult with the centerr. This applies to people who need to take fever medication to feel well.

 ☆Consultations are held with the Center for Persons Returning to Japan/Those in Contact with Infected

To Pregnant Women

Since pregnant women are similarly affected by the virus as those listed above, please call a Consultation Center as soon as possible.

Those with Children

We prefer that you consult directly with your pediatrician, and consult by phone with the Center for Persons Returning to Japan/Those in Contact with Infected.

※This center aims to serve as a place for Prefecture residents to consult with someone regarding their illness. A professional doctor will decide whether further care is needed.

Telephone Consultation (Call Center)(Japanese only)

Information about the disease, as well as prevention, how to respond if you notice worrying signs, etc.

Persons Returning to Japan/Those With Contact with Infected(Japanese only)

Information on whether medical attention is required for those with fever or respiratory issues.

  Telephone Consultation for Information Regarding the Coronavirus 

Multilingual Consultation Service( External link )

AMDA Medical Informatioin Center.English, Chinese, Korean, Spanish, Portuguese, Thai, Filipino and Vietnamese.

Japan Vistor Hotline( External link )

The Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Support is available in English, Chinese, and Korean.

TEL:050-3816-2787

Japan Visitor Hotline(PDF:497KB)

Post-Consultation Request Regarding Medical Institutions

(1)Please only visit the medical institution recommended to you at the Consultation Center for Persons Returning to Japan/Those With Contact with Infected. Avoid visiting multiple medical institutions.

(2)Along with wearing a mask, wash your hands and following cough etiquette (cover your mouth and hands with a mask, tissue, handkerchief, towel, etc. when you cough or sneeze).

To Redidents of the Prefecture

There is no need for excessive worry. Wear a mask, wash your hands regularly, and follow standard disease prevention protocol.

Things to Take Special Care of in your Daily Life

  • It is of utmost importance to wash your hands. Take special care to wash your hands with soap or disinfectants after returning home, before and after cooking and before eating.
  • Practice cough etiquette. If you cover your mouth with just your hand when you cough, the virus can spread through objects which you touched with that hand, such as doorknobs.
  • Practice extra caution, such as avoiding crowded areas, if you have a chronic illness or are elderly.

Basic measures against infectious disease(PDF:1,070KB)(Prime Ministor's Office of Japan)

In order not to transmit viruses to others.(Coughing manners(PDF:1,028KB), Washing hands(PDF:982KB)) (Prime Ministor's Office of Japan) 

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